Customer Solutions Specialist II

USA MOT Motion Industries, Inc.; West Chicago (IL); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation / paid time off

Job summary

Motion Industries, a leading industrial parts distributor, seeks a Customer Service Representative II to ensure accurate determination and fulfillment of customer expectations. You will respond to inquiries, provide quotes, enter orders, and negotiate pricing to influence gross profit.

Roles include handling orders up to certain limits, supporting inventory management, and mentoring newer representatives. The position emphasizes reliability, communication, and attention to detail within a

Qualifications

• Requires high school diploma or GED and 3–5 years of related experience.

Responsibilities

• Responds to customer inquiries, provides quotes, and handles order entry.
• Places orders via phone, fax, email, or counter service; expedites backorders.
• Negotiates sale/purchase pricing within parameters to influence gross profit.
• Maintains inventory levels and sources products across inventories.
• Assists less experienced reps and supports specific customers as needed.

Skills

Communication

Negotiation

Time management

Attention to detail

Multi-tasking

Computer skills

Education

HS diploma or GED

Job description

Motion Industries, a leading industrial parts distributor, seeks a Customer Service Representative II to ensure accurate determination and fulfillment of customer expectations. You will respond to inquiries, provide quotes, enter orders, and negotiate pricing to influence gross profit.

Roles include handling orders up to certain limits, supporting inventory management, and mentoring newer representatives. The position emphasizes reliability, communication, and attention to detail within a