Customer Solutions & Quotes Specialist

Trane Italia; Hartford (CT); On-site; USD 51,000 - 103,000; Full time

Benefits offered by this job

Health insurance

401K match

Tuition assistance

Paid time off

Job summary

Trane Technologies in the United States is seeking a Customer Specialist to be a trusted advisor to customers and support the Supply team across the district. You will process quotes and orders, respond to inquiries by phone and email, and collaborate with Account Managers and multiple stores to drive store productivity.

You will work onsite at minimum four days a week, with potential for additional coverage as needed.

Qualifications

• High school diploma or GED required; minimum 2 years of inside sales, retail or related experience. HVAC sales or related HVAC experience is beneficial.

Responsibilities

• Actively engages phone and e-mail customers to identify needs and provide timely solutions.
• Processes quotes and orders on behalf of Account Managers.
• Supports store and district accounts to ensure timely responses and sales growth.
• Maintains knowledge of portfolio offerings to drive value propositions and sales.
• May require overtime/weekend coverage to support store productivity.

Skills

Customer service

Sales experience

Computer skills

Education

High school diploma

Tools

Microsoft Office

Excel

Outlook

Job description

Trane Technologies in the United States is seeking a Customer Specialist to be a trusted advisor to customers and support the Supply team across the district. You will process quotes and orders, respond to inquiries by phone and email, and collaborate with Account Managers and multiple stores to drive store productivity.

You will work onsite at minimum four days a week, with potential for additional coverage as needed.