Customer Care & Loan Solutions Specialist

Lendmark Financial Services LLC

Ridgeland (MS)

On-site

USD 32,000 - 52,000

Full time

6 days ago

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Job summary

Lendmark Financial Services LLC in Ridgeland, MS is seeking a Loan Consultant I to deliver an exceptional customer experience while providing personal loan solutions. The role focuses on building a customer base through sales, loan extensions, and merchant referrals.

You will contribute to compliance, achieve monthly goals, and ensure accurate processing of loans, payments, and related documentation. The position emphasizes active marketing of branch products and delivering accurate records.

Qualifications

High School Diploma or GED required.
0-2 years consumer finance or related experience.
Excellent communication and customer service skills.
Ability to work with cash handling and office software.
Bilingual in Spanish and English preferred.

Responsibilities

Greet and assist in office and by phone; verify credit and employment data, record information.
Process payments and distributions; make recommendations regarding loan approvals.
Approve loans within lending limits; complete closings; handle collections and customer communications.
Prepare reports and documentation; manage cash drawer and deposits; maintain records.
Actively market all branch products and services to individuals.
Perform other duties as assigned by management.