Customer Solutions Architect for Freight Tech Implementations

ADP; Alpharetta (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

Intelligent Audit is a fast-growing freight audit and analytics technology company seeking a Customer Solutions Architect in Alpharetta, GA. You will create the overall technical vision for solutions to business problems and manage implementations for clients.

The role requires leading technical efforts, coordinating with stakeholders, and delivering end-to-end software solutions including freight rate and auditing capabilities. Strong communication and collaboration are essential.

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, MIS, Business or related field with 2–4 years of relevant experience
• Experience with Smartsheet
• Experience with release processes and SDLC
• Experience delivering Freight Rate and Auditing software technical deliverables

Responsibilities

• Act as the primary technical lead for new clients and existing client requests
• Consults with technical staff to evaluate integration between hardware and software for successful implementations
• Assist with projects from requirements definition through deployment, identifying schedules and maintaining scope documentation
• Maintains technical design documentation for software changes and development
• Consults with customers on technical design and development of software applications and modifications
• Communicates internal deliverables and change requests to key stakeholders
• Maintains and enhances software applications and makes necessary modifications
• Analyzes and documents system implementation changes for recent projects
• Ensures milestones are met through oversight of project and coordination of resources
• Works with other departments impacting the implementation project

Skills

Technical leadership

Verbal communication

Written communication

Multi-tasking

Collaborative

Freight software knowledge

Education

Bachelor’s degree in CS/IT/MIS/Business

Tools

SQL

Jira

Smartsheet

Freight audit software

Job description

Intelligent Audit is a fast-growing freight audit and analytics technology company seeking a Customer Solutions Architect in Alpharetta, GA. You will create the overall technical vision for solutions to business problems and manage implementations for clients.

The role requires leading technical efforts, coordinating with stakeholders, and delivering end-to-end software solutions including freight rate and auditing capabilities. Strong communication and collaboration are essential.