Customer Service Wizard — Quick-Resolve & Cheerful Support

Domino's; Hamilton (MT); On-site; USD 19,000 - 28,000; Full time

Job summary

Dominos in Hamilton, MT is seeking a friendly Customer Service Rep to be the face and voice of the brand. You will decode inquiries, process orders, handle returns and exchanges, and keep customers informed with a smile and quick wit.

You will document interactions in our CRM, collaborate with other teams, and contribute to a positive, fast-paced environment where accuracy and teamwork matter every day. No two days are the same, and your energy helps build community trust and repeat business.

Qualifications

• Excellent communication skills, written and verbal.
• Ability to resolve problems and de-escalate customer concerns.
• Experience with CRM or customer service software preferred.
• Strong multitasking in a fast-paced environment.

Responsibilities

• Interpret inquiries and provide clear information to customers.
• Process orders, returns, and exchanges.
• Document customer interactions in the CRM system.
• Coordinate with other departments to resolve issues.

Skills

Communication skills

Problem-solving

Tech-savvy

CRM experience

Multitasking

Attention to detail

Team player

Flexibility

Education

High School Diploma

Tools

CRM software

Job description

Dominos in Hamilton, MT is seeking a friendly Customer Service Rep to be the face and voice of the brand. You will decode inquiries, process orders, handle returns and exchanges, and keep customers informed with a smile and quick wit.

You will document interactions in our CRM, collaborate with other teams, and contribute to a positive, fast-paced environment where accuracy and teamwork matter every day. No two days are the same, and your energy helps build community trust and repeat business.