Customer Service Hero for Fast-Paced Store Team

Domino's; East Salmon (ID); On-site; USD 30,000 - 40,000; Full time

Job summary

Domino's in East Salmon, Idaho is looking for a Customer Service Rep who can bring enthusiasm and skill to our fast-paced environment. You will serve as the friendly face of our organization, turning customer concerns into delightful experiences.

Ideal candidates will possess strong communication and problem-solving abilities, while having the capability to manage several tasks simultaneously. A high school diploma is required, and prior customer service experience is preferred. Join us on this exciting journey of delivering smiles!

Qualifications

• Excellent communication skills in both speaking and writing.
• Strong people skills and a positive demeanor.
• Proactive problem-solving abilities.
• Proficient in navigating computer systems.
• Experience with CRM software.
• Ability to multitask effectively.
• Strong math skills for transaction handling.
• Maintain composure under pressure.
• Sharp attention to detail.
• Team player with the ability to work independently.
• Adaptable to changing priorities.
• Previous customer service experience preferred.

Responsibilities

• Handle customer inquiries and provide information.
• Resolve customer complaints efficiently.
• Manage and process customer orders effectively.
• Document customer interactions accurately.
• Identify and escalate complex issues when necessary.
• Participate in team meetings and training sessions.
• Contribute ideas for enhancing customer service.
• Achieve performance goals and maintain quality standards.

Skills

Communication skills

People skills

Problem-solving abilities

Tech-savvy

CRM software experience

Multitasking skills

Math skills

Calm under pressure

Attention to detail

Team player

Flexibility

Education

High school diploma or equivalent

Tools

CRM software

Job description

Domino's in East Salmon, Idaho is looking for a Customer Service Rep who can bring enthusiasm and skill to our fast-paced environment. You will serve as the friendly face of our organization, turning customer concerns into delightful experiences.

Ideal candidates will possess strong communication and problem-solving abilities, while having the capability to manage several tasks simultaneously. A high school diploma is required, and prior customer service experience is preferred. Join us on this exciting journey of delivering smiles!