Customer Service Hero & Solutions Specialist

Domino's; Shelley (ID); On-site; USD 28,000 - 36,000; Full time

Job summary

Domino's is seeking a Customer Service Representative to be the friendly face and voice of the brand. You will handle inquiries, process orders, and help customers with returns or exchanges in a fast-paced environment.

Ideal candidates communicate clearly, stay organized, and collaborate across teams to resolve issues quickly. Join a team that values enthusiasm, teamwork, and a passion for great service.

Qualifications

• Jedi-level communication skills, both in speaking and writing.
• People skills that would make Ryan Reynolds jealous, charm customers from all walks of life.
• Problem-solving abilities that would impress Einstein– you're always one step ahead of customer concerns.
• Tech-savvy enough to navigate computer systems like a pro.
• CRM software experience that would make you the Yoda of customer data management.
• Multitasking skills that would put an octopus to shame.
• Math skills sharp enough to calculate odds of navigating complex transactions.
• Calm under pressure—turn conflicts into group hugs (metaphorically).
• Attention to detail to spot typos from a mile away.

Responsibilities

• Answer customer inquiries and provide accurate information.
• Process orders, returns, and exchanges efficiently.
• Document customer interactions in the CRM system.
• Coordinate with departments to resolve issues promptly.
• Learn and share product knowledge with customers.
• Contribute ideas to improve the customer service playbook.

Skills

Customer service

Communication

Problem solving

Tech-savvy

CRM experience

Multitasking

Attention to detail

Team player

Adaptability

Education

High School Diploma or equivalent

Job description

Domino's is seeking a Customer Service Representative to be the friendly face and voice of the brand. You will handle inquiries, process orders, and help customers with returns or exchanges in a fast-paced environment.

Ideal candidates communicate clearly, stay organized, and collaborate across teams to resolve issues quickly. Join a team that values enthusiasm, teamwork, and a passion for great service.