Customer Service Hero: Fast Help & Problem Solver

Domino's Franchise; Dillon (MT); On-site; USD 19,000 - 25,000; Full time

Job summary

Domino's Franchise in Dillon, MT is seeking a Customer Service Representative to be the friendly face and voice of the brand. You will handle inquiries, process orders, and document interactions in our CRM system while collaborating with other departments to meet customer needs.

The role emphasizes clear communication, problem solving, and teamwork in a fast-paced retail environment. Previous customer service experience is a plus; high school diploma or equivalent required.

Qualifications

• Excellent communication in speaking and writing.
• Ability to resolve complaints calmly and effectively.
• Strong product knowledge and information management.

Responsibilities

• Decode inquiries and provide accurate information quickly.
• Resolve complaints and transform customer dissatisfaction into positive experiences.
• Process orders, returns, and exchanges efficiently.

Skills

Communication skills

People skills

Problem-solving

Tech-savvy

CRM experience

Multitasking

Attention to detail

Team player

Flexibility

Education

High school diploma or equivalent

Tools

CRM software

Job description

Domino's Franchise in Dillon, MT is seeking a Customer Service Representative to be the friendly face and voice of the brand. You will handle inquiries, process orders, and document interactions in our CRM system while collaborating with other departments to meet customer needs.

The role emphasizes clear communication, problem solving, and teamwork in a fast-paced retail environment. Previous customer service experience is a plus; high school diploma or equivalent required.