Customer Service Pro — Fast, Friendly & Problem-Solver

Domino's; Leisure Village (MT); On-site; USD 28,000 - 36,000; Full time

Job summary

Domino's in Montana is seeking a friendly Store Customer Service Rep to greet customers, take orders, and ensure a smooth dining or delivery experience.

You will handle inquiries, resolve issues, process transactions, and collaborate with team members to uphold the brand's fast, accurate service standards. Prior experience is helpful, but enthusiasm and reliability are key in a dynamic, customer-facing role.

Qualifications

• Clear spoken and written communication required.
• Excellent people skills to handle diverse customers.
• Problem solving to resolve issues quickly.
• Tech-savvy with computer systems.
• CRM software experience preferred.
• Ability to multitask in a fast-paced environment.
• Attention to detail in data entry.
• Team player with independent work ability.
• Flexible and adaptable to changing priorities.
• High school diploma or equivalent.

Responsibilities

• Decode inquiries and provide information quickly to customers.
• Resolve complaints with a positive attitude and effective solutions.
• Process, return, exchange orders as needed.
• Coordinate with departments to meet customer needs.
• Maintain knowledge of product offerings.
• Document customer interactions in the CRM system.
• Identify tricky issues and involve management when needed.
• Join team training sessions to improve skills.
• Contribute ideas to the customer service playbook.
• Help meet quality standards and performance goals.

Skills

Communication

Customer service

Problem solving

Tech-savvy

CRM software

Multitasking

Attention to detail

Team player

Flexibility

Education

High school diploma or equivalent

Tools

CRM software

Job description

Domino's in Montana is seeking a friendly Store Customer Service Rep to greet customers, take orders, and ensure a smooth dining or delivery experience.

You will handle inquiries, resolve issues, process transactions, and collaborate with team members to uphold the brand's fast, accurate service standards. Prior experience is helpful, but enthusiasm and reliability are key in a dynamic, customer-facing role.