Customer Service Hero - Fast, Friendly, Problem Solver

Domino's; Anaconda (MT); On-site; USD 32,000 - 42,000; Full time

Job summary

Domino's is seeking a Customer Service Rep to be the friendly face and voice of the team, delivering fast, helpful service to customers. You will decode inquiries, resolve issues, and support order juggling from start to finish in a dynamic store environment.

As a superhero in customer care, you’ll communicate clearly, collaborate with teammates, and use CRM to document interactions while upholding quality standards daily.

Qualifications

• Excellent verbal and written communication skills.
• Strong problem-solving and conflict-resolution abilities.
• Tech-savvy with the ability to navigate computer systems and CRM.
• Multitasking under fast-paced conditions with attention to detail.
• Team player with flexible and adaptable attitude.

Responsibilities

• Decode inquiries and provide information clearly to customers.
• Resolve complaints using Jedi-like problem-solving skills.
• Process orders, returns, and exchanges accurately and promptly.
• Coordinate with departments to match customer needs with solutions.
• Maintain up-to-date product knowledge and document interactions in CRM.
• Support training sessions and contribute ideas for playbooks and standards.

Job description

Domino's is seeking a Customer Service Rep to be the friendly face and voice of the team, delivering fast, helpful service to customers. You will decode inquiries, resolve issues, and support order juggling from start to finish in a dynamic store environment.

As a superhero in customer care, you’ll communicate clearly, collaborate with teammates, and use CRM to document interactions while upholding quality standards daily.