Customer Service Dynamo - Fast-Paced Problem-Solver

Domino's; Idaho Falls (ID); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino’s in Idaho Falls is seeking a Customer Service Rep to be the friendly face and voice of the brand. You will resolve inquiries, process orders, and coordinate with teams to ensure customer satisfaction.

The role emphasizes clear communication, problem-solving, and a positive attitude in a busy, service-oriented environment. Bring a high school diploma and comfort with CRM systems to thrive here.

Qualifications

• Jedi-level communication skills, both in speaking and writing.
• People skills that wow customers from diverse backgrounds.
• Problem-solving abilities to stay ahead of issues.
• Tech-savvy enough to navigate computer systems.
• CRM software experience for customer data management.
• Multitasking in a fast-paced environment.
• Attention to detail to spot typos and errors.
• Team player with flexibility to adapt to priorities.
• High school diploma or equivalent is required.

Responsibilities

• Decode inquiries and provide accurate information quickly.
• Process, return, and exchange orders efficiently.
• Document customer interactions in the CRM system.
• Coordinate with departments to resolve issues.
• Contribute ideas to improve the customer service playbook.
• Support team goals and quality standards.

Skills

Excellent communication

Problem solving

Customer service

Tech-savvy

CRM experience

Multitasking

Attention to detail

Education

High school diploma or equivalent

Tools

CRM software

Job description

Domino’s in Idaho Falls is seeking a Customer Service Rep to be the friendly face and voice of the brand. You will resolve inquiries, process orders, and coordinate with teams to ensure customer satisfaction.

The role emphasizes clear communication, problem-solving, and a positive attitude in a busy, service-oriented environment. Bring a high school diploma and comfort with CRM systems to thrive here.