Customer Service Teller — Growth, Rewards & Impact

Mechanics Bank; Burbank, Northern (CA, KY); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid holidays

Paid vacation

Life Insurance

Employee Assistance Program

Job summary

Mechanics Bank is seeking a full-time Customer Service Representative at the Burbank branch to deliver courteous service and accurately process routine teller transactions, including deposits, withdrawals, and transfers. The role emphasizes attention to detail and regulatory compliance in daily operations.

You'll assist customers in person and by phone, provide referrals for products and services, and help balance cash while following security policies.

Qualifications

• Minimum 1 year banking experience preferred.
• 1 year in customer service and cash handling in a customer-facing role required.
• Ability to work independently and collaborate effectively as a team member.

Responsibilities

• Process routine teller transactions and serve clients with deposits, withdrawals, checks, transfers, and payments.
• Provide exemplary customer service in person and by phone and identify opportunities for product referrals.
• Maintain cash balancing and review transactions for accuracy and compliance with policies.

Skills

Customer service

Cash handling

Attention to detail

Interpersonal skills

Teamwork

Education

High School Diploma or GED

Job description

Mechanics Bank is seeking a full-time Customer Service Representative at the Burbank branch to deliver courteous service and accurately process routine teller transactions, including deposits, withdrawals, and transfers. The role emphasizes attention to detail and regulatory compliance in daily operations.

You'll assist customers in person and by phone, provide referrals for products and services, and help balance cash while following security policies.