Bank Teller & Customer Experience Pro

Mechanics Bank; Burbank (WA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid holidays

Paid time off

Education savings plan

Job summary

Mechanics Bank is seeking a full-time Customer Service Representative at our Burbank Branch. The role involves processing transactions, assisting customers, balancing cash, and providing referrals for additional products and services.

You will handle deposits, withdrawals, transfers, and account maintenance while ensuring compliance with bank policies. Strong customer service, attention to detail, and teamwork are essential for success.

Qualifications

• Minimum 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred.
• 1 year in customer service and cash handling experience in a customer facing role required.

Responsibilities

• Performs routine teller transactions and works directly with clients.
• Accepts, verifies, and processes deposits, withdrawals, check cashing, payments, transfers and mail/night drop transactions.
• Maintains cash balancing and balances cash at end of shift.
• Educates customers on banking technology and refers to appropriate departments for more complex needs.

Skills

Customer service

Cash handling

Interpersonal skills

Attention to detail

Teamwork

Decision making

Education

High School Degree or GED

Job description

Mechanics Bank is seeking a full-time Customer Service Representative at our Burbank Branch. The role involves processing transactions, assisting customers, balancing cash, and providing referrals for additional products and services.

You will handle deposits, withdrawals, transfers, and account maintenance while ensuring compliance with bank policies. Strong customer service, attention to detail, and teamwork are essential for success.