Bank Teller & Customer Experience Specialist

Mechanics Bank; El Cajon (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision coverage

401(k) plan

Paid holidays

Paid vacation

Volunteer time

Free personal checking

Job summary

Mechanics Bank is seeking a Customer Service Representative to join our on-site team in California. You will process routine teller transactions, assist customers with inquiries, and promote banking products with accuracy and a high level of service.

As part of the role, you will balance cash, follow security procedures, and support branch operations while maintaining compliance with banking regulations. The position emphasizes in-person interaction and teamwork.

Qualifications

• High School Degree or GED required.
• Minimum of 1 year experience in a banking environment with basic knowledge of bank deposit products and services preferred.
• 1 year in customer service and cash handling experience in a customer facing role required.
• Excellent interpersonal skills, attention to detail, and customer service.

Responsibilities

• Performs routine teller transactions and works directly with clients.
• Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines.
• Provides exemplary customer service both in person and over the phone and makes referrals for additional products and services.
• Maintains cash balance, reviews transactions for red flags, and follows security procedures.
• Completes compliance-related forms and assists with branch administration.

Skills

Customer service

Cash handling

Attention to detail

Interpersonal skills

Education

High School Degree or GED

Job description

Mechanics Bank is seeking a Customer Service Representative to join our on-site team in California. You will process routine teller transactions, assist customers with inquiries, and promote banking products with accuracy and a high level of service.

As part of the role, you will balance cash, follow security procedures, and support branch operations while maintaining compliance with banking regulations. The position emphasizes in-person interaction and teamwork.