Customer Service Supervisor — Lead, Inspire & Drive Sales

Wawa, Inc; Pompano Beach (FL); Presencial; USD 29.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental benefits

Vision benefits

Mental health benefits

ESOP

401(k) matching

Education assistance

Store discounts

Paid time off

Paid parental leave

Wellness programs

Descripción de la vacante

Wawa, Inc. in Pompano Beach, FL is seeking a Customer Service Supervisor to lead and develop Associates, ensure outstanding service, and support store operations. You will partner with peer supervisors and store leaders to meet sales goals, maintain safety and stock levels, and uphold company standards.

This role emphasizes hands-on coaching, shift leadership, cash handling, and inventory control, with competitive benefits and opportunities for growth.

Formación

• Experience in a customer-facing supervisory role.
• Proven leadership and staff development abilities.
• Ability to manage cash handling and inventory controls.

Responsabilidades

• Deliver outstanding customer service and resolve inquiries promptly.
• Support leadership to achieve store goals in sales, expenses, and retention.
• Lead, motivate, and train Associates to drive sales on shift.
• Ensure consistent execution of programs, policies, and store technology.
• Manage cash processes, inventory, vendor check-ins, and store safety.
• Maintain accurate inventory through cycle counts and smart ordering.

Conocimientos

Customer service

Leadership

Training

Store operations

Cash handling

Inventory management

Cycle counts

Vendor coordination

Safety compliance

Herramientas

POS systems

Descripción del empleo

Wawa, Inc. in Pompano Beach, FL is seeking a Customer Service Supervisor to lead and develop Associates, ensure outstanding service, and support store operations. You will partner with peer supervisors and store leaders to meet sales goals, maintain safety and stock levels, and uphold company standards.

This role emphasizes hands-on coaching, shift leadership, cash handling, and inventory control, with competitive benefits and opportunities for growth.