Customer Service Supervisor: Lead & Elevate Store Teams

Wawa, Inc.; Whitehall (Lehigh County); On-site; USD 28,929 - 38,986; Full time

Benefits offered by this job

Medical benefits

ESOP (Employee Stock Ownership Plan)

401(k) + matching

Paid parental leave

Job summary

Wawa, Inc. is looking for a motivated Customer Service Supervisor (CSS) in Whitehall, PA. You'll play a key role in supporting store operations, delivering exceptional customer service, and leading a team to boost sales.

The position offers extensive benefits including medical, dental, and 401(k). Ideal candidates have customer service experience and the ability to work flexible hours. Join Wawa to have more time outside of work with our 4-day workweek option!

Qualifications

• Must be 18+ years old with reliable transportation.
• Flexible availability to work various shifts, including weekends and holidays.
• Supervisory experience in retail or food service environments is a plus.

Responsibilities

• Deliver outstanding customer service and resolve inquiries promptly.
• Support and collaborate with leadership to achieve store goals.
• Lead, motivate, and train Associates to drive sales.

Skills

Customer service

Communication skills

Leadership

Relationship building

Education

High School Diploma or GED equivalent

Job description

Wawa, Inc. is looking for a motivated Customer Service Supervisor (CSS) in Whitehall, PA. You'll play a key role in supporting store operations, delivering exceptional customer service, and leading a team to boost sales.

The position offers extensive benefits including medical, dental, and 401(k). Ideal candidates have customer service experience and the ability to work flexible hours. Join Wawa to have more time outside of work with our 4-day workweek option!