Customer Service Specialist — Training & Growth Opportunities

UniFirst Corporation; Tallahassee (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

On-the-job training

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst Corporation is seeking a dedicated Customer Service Representative to join our team near Tallahassee. You will be a key liaison between customers and the company, handling inquiries by phone or email and supporting accounts receivable processes.

You’ll receive on-the-job training, work a 5-day week with weekends off, and join a culture that emphasizes growth and team collaboration. This role requires professional communication and strong data-entry skills.

Qualifications

• 2 years of Customer Service experience in an administrative setting is preferred.
• Prior Accounts Receivable experience is highly encouraged.
• High School diploma or GED equivalent is recommended.
• Verbal & written communication skills: professional telephone and email etiquette.
• Essential skills: active listener, responsive, and personable.
• Computer skills: proficient knowledge of Microsoft Office products (i.e. Outlook, Excel, Word, TEAMS, etc)
• Time management and organizational skills with attention to detail.
• A collaborative, team-player capable of working independently.
• Problem solver in a dynamic environment.
• Comfortable performing basic mathematical skills (i.e. adding, subtracting, multiplying, dividing, etc).
• Must be able to lift up to 25 pounds, occasionally carry parcels or packages, walk short distances, and sit for extended periods.

Responsibilities

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
• Provide excellent customer service to both customers and UniFirst personnel.
• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process.
• Partner and provide administrative support to UniFirst’s Sales Department.
• Perform basic data entry and other administrative duties.

Job description

UniFirst Corporation is seeking a dedicated Customer Service Representative to join our team near Tallahassee. You will be a key liaison between customers and the company, handling inquiries by phone or email and supporting accounts receivable processes.

You’ll receive on-the-job training, work a 5-day week with weekends off, and join a culture that emphasizes growth and team collaboration. This role requires professional communication and strong data-entry skills.