Customer Service Rep - On-the-Job Training & Growth

UniFirst Corporation; Jacksonville (FL); Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401K with Company Match

Health Insurance

Paid Time Off

Tuition Reimbursement

Resumo da oferta

UniFirst Corporation in Jacksonville, FL is seeking a dedicated Customer Service Representative to connect customers with our services and support teams. You will assist customers by answering questions via phone or email and ensure a high standard of service.

This role emphasizes on-the-job training, opportunities for growth, and a collaborative team environment at a company with a strong regional presence.

Qualificações

• 2+ years in customer service preferred
• Experience with accounts receivable is encouraged
• Strong verbal and written communication skills
• Proficient with Microsoft Office (Outlook, Excel, Word) and collaboration tools

Responsabilidades

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
• Provide excellent customer service to both customers and UniFirst personnel.
• Perform basic data entry and other administrative duties.
• Support the Sales Department with administrative tasks and escalation handling.

Conhecimentos

Customer service

Phone etiquette

Email etiquette

Data entry

Team player

Active listener

Formação académica

High School diploma or GED

Ferramentas

Microsoft Office

Descrição da oferta de emprego

UniFirst Corporation in Jacksonville, FL is seeking a dedicated Customer Service Representative to connect customers with our services and support teams. You will assist customers by answering questions via phone or email and ensure a high standard of service.

This role emphasizes on-the-job training, opportunities for growth, and a collaborative team environment at a company with a strong regional presence.