Customer Service Specialist — Training & Growth

UniFirst Corp.; City of Watervliet (NY); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

401K with company match

Profit sharing

Health insurance

Paid time off

Tuition reimbursement

Employee discount

Résumé du poste

UniFirst Corp. in Watervliet, New York is seeking a dedicated Customer Service Representative to join our team. You will be a key liaison between customers and the company, delivering outstanding service.

We operate a 5‑day work week with weekends off, provide on‑the‑job training, and offer robust benefits as part of a growing team. Expect opportunities for development and a collaborative work environment.

Qualifications

• 2 years of Customer Service experience in an administrative setting is preferred.
• Prior Accounts Receivable experience is highly encouraged.
• High School diploma or GED equivalent is recommended.
• Verbal & written communication skills: professional telephone and email etiquette.
• Essential skills: active listener, responsive, and personable.

Responsabilités

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
• Provide excellent customer service to both customers and UniFirst personnel.
• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process.
• Partner and provide administrative support to UniFirst’s Sales Department.
• Perform basic data entry and other administrative duties.

Connaissances

Customer service

Accounts receivable

Communication

Data entry

Time management

Formation

High School diploma or GED

Outils

Microsoft Office

Description du poste

UniFirst Corp. in Watervliet, New York is seeking a dedicated Customer Service Representative to join our team. You will be a key liaison between customers and the company, delivering outstanding service.

We operate a 5‑day work week with weekends off, provide on‑the‑job training, and offer robust benefits as part of a growing team. Expect opportunities for development and a collaborative work environment.