Customer Service Pro with AR Focus | Growth & Training

UniFirst Corp.; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K with match

Profit sharing

Health insurance

Paid time off

Tuition reimbursement

Employee discount

Referral bonuses

On-the-job training

Job summary

UniFirst in Atlanta, Georgia is seeking a dedicated Customer Service Representative to join our team. You will be a key liaison between customers and the company, delivering outstanding service with on-the-job training and a 5-day work week, weekends off.

You will handle inquiries by phone or email, support the Sales Department, process credits and exchanges, and perform data entry and AR tasks in a collaborative environment. This role requires strong communication and basic math skills.

Qualifications

• 2 years of Customer Service experience in an administrative setting is preferred.
• Prior Accounts Receivable experience is highly encouraged.
• High School diploma or GED equivalent is recommended.
• Verbal & written communication skills: professional telephone and email etiquette.
• Essential skills: active listener, responsive, and personable.
• Computer skills: proficient knowledge of Microsoft Office products (Outlook, Excel, Word, TEAMS).
• Time management and organizational skills with attention to detail.
• A collaborative, team-player capable of working independently.
• Problem solver in a dynamic environment.
• Comfortable performing basic mathematical skills (adding, subtracting, multiplying, dividing).
• Must be able to lift up to 25 pounds, occasionally carry parcels or packages.

Responsibilities

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
• Provide excellent customer service to both customers and UniFirst personnel.
• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process.
• Partner and provide administrative support to UniFirst’s Sales Department.
• Perform basic data entry and other administrative duties.

Skills

Customer service

Accounts receivable

Microsoft Office

Communication

Time management

Team player

Education

High School diploma or GED

Tools

Microsoft Office

Job description

UniFirst in Atlanta, Georgia is seeking a dedicated Customer Service Representative to join our team. You will be a key liaison between customers and the company, delivering outstanding service with on-the-job training and a 5-day work week, weekends off.

You will handle inquiries by phone or email, support the Sales Department, process credits and exchanges, and perform data entry and AR tasks in a collaborative environment. This role requires strong communication and basic math skills.