Customer Service Pro (5-Day Week, On-the-Job Training)

UniFirst Corp.; Michigan; Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

Employee Discount

Employee Referral Bonuses

Résumé du poste

UniFirst Corp. is seeking a dedicated Customer Service Representative to join our team. You will be a key player in delivering outstanding customer service as a liaison between customers and the company.

We offer a five-day work week and weekends off, with on-the-job training to get you productive quickly. You will handle customer questions by phone or email, support accounts receivable duties, and collaborate with UniFirst's Sales Department.

Qualifications

• 2 years of Customer Service experience in an administrative setting.
• Accounts receivable experience encouraged.
• High School diploma or GED recommended.

Responsabilités

• Answer questions from customers by phone or email regarding accounts, procedures and services.
• Provide excellent service to customers and UniFirst personnel.
• Perform accounts receivable duties: contact outstanding accounts, process credits/exchanges, resolve conflicts via escalation.
• Support UniFirst's Sales Department with administrative tasks.
• Do basic data entry and other administrative duties as needed.

Connaissances

Customer service

Communication skills

Microsoft Office

Time management

Team player

Problem solving

Email etiquette

Formation

High School diploma or GED

Outils

Microsoft Outlook

Excel

Word

Teams

Description du poste

UniFirst Corp. is seeking a dedicated Customer Service Representative to join our team. You will be a key player in delivering outstanding customer service as a liaison between customers and the company.

We offer a five-day work week and weekends off, with on-the-job training to get you productive quickly. You will handle customer questions by phone or email, support accounts receivable duties, and collaborate with UniFirst's Sales Department.