Customer Service Specialist - Inbound/Outbound B2B Support

Cintas Corporation; Fort Myers (FL); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match

Paid time off

Career advancement opportunities

Health benefits

Job summary

Cintas Corporation in Fort Myers, FL is hiring a Customer Service Representative to support internal partners and external customers. Responsibilities include answering calls, data entry, account reconciliation, and processing new accounts and orders.

You will also prepare reports and invoices, handle outbound follow-up calls, and participate in special projects as needed. A HS diploma and 1 year of customer service experience are preferred.

Qualifications

• Minimum 1 year customer service experience.
• High School Diploma/GED; Bachelor's Degree preferred.

Responsibilities

• Answer customer calls and provide prompt issue resolution.
• Data entry and assist in account reconciliation.
• Prepare reports and invoices; process new accounts and orders.
• Outbound calls to gather information and follow up to resolve issues.

Skills

Customer service

Microsoft Office

Data entry

Education

High School Diploma or GED

Bachelor's Degree preferred

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Cintas Corporation in Fort Myers, FL is hiring a Customer Service Representative to support internal partners and external customers. Responsibilities include answering calls, data entry, account reconciliation, and processing new accounts and orders.

You will also prepare reports and invoices, handle outbound follow-up calls, and participate in special projects as needed. A HS diploma and 1 year of customer service experience are preferred.