Customer Experience & Data Support Specialist

Cintas Corporation; Mason (OH); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

401(k) with match

Company-paid insurance

Paid time off

Job summary

Cintas Corporation is seeking a Customer Service Representative in Mason, OH to support internal partners and external customers. You will handle calls, resolve issues, perform data entry, and assist with account reconciliation and invoicing.

The role involves processing new accounts and orders, plus outbound follow-ups to gather information. Prior experience is preferred, with opportunities for growth and development within a large, established company.

Qualifications

• 1+ years of customer service experience.
• HS diploma or GED; Bachelor's degree preferred.

Responsibilities

• Answer customer calls and provide prompt issue resolution.
• Perform data entry and assist in account reconciliation.
• Prepare reports and invoices; process new accounts and orders.
• Make outbound calls to obtain information and follow up on issues.
• Engage in miscellaneous projects as needed.

Skills

Customer service

Data entry

B2B support

Education

High School Diploma or GED

Bachelor’s degree (preferred)

Tools

Microsoft Office

Intranet/Internet

Job description

Cintas Corporation is seeking a Customer Service Representative in Mason, OH to support internal partners and external customers. You will handle calls, resolve issues, perform data entry, and assist with account reconciliation and invoicing.

The role involves processing new accounts and orders, plus outbound follow-ups to gather information. Prior experience is preferred, with opportunities for growth and development within a large, established company.