Customer Service Pro: B2B Support & Inbound/Outbound Calls

Cintas; Lawrenceville (GA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off

Skills Development

Job summary

Cintas is in search of a Customer Service Representative to assist internal partners and external customers effectively. Responsibilities include answering calls, resolving customer issues, and handling various reports.

Ideal candidates will have at least 1 year of customer service experience and a High School Diploma, with preference for a Bachelor's degree. Cintas offers a comprehensive benefits package that includes competitive pay, medical plans, and flexible working hours.

Qualifications

• 1+ years' experience in customer service required.
• Experience with heavy inbound and outbound calls preferred.
• Proficiency in proofreading and editing documents.

Responsibilities

• Answer customer calls and provide prompt issue resolution.
• Assist in account reconciliation and prepare reports.
• Process new accounts and make outbound calls to follow up.

Skills

Customer service experience

Proficiency with Microsoft Office

Education

High School Diploma/GED

Bachelor's Degree preferred

Job description

Cintas is in search of a Customer Service Representative to assist internal partners and external customers effectively. Responsibilities include answering calls, resolving customer issues, and handling various reports.

Ideal candidates will have at least 1 year of customer service experience and a High School Diploma, with preference for a Bachelor's degree. Cintas offers a comprehensive benefits package that includes competitive pay, medical plans, and flexible working hours.