Customer Care Specialist – Inbound/Outbound Support

Cintas Corporation; Lafayette (LA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match

Disability, Life & AD&D insurance

Paid time off & holidays

Career advancement opportunities

Job summary

Cintas Corporation in Lafayette, LA seeks a Customer Service Representative to support internal partners and external customers. You will handle calls, perform data entry and account reconciliations, and process new accounts and orders.

Responsibilities include generating reports, following up on issues via outbound calls, and aiding in miscellaneous projects as needed to maintain service excellence.

Qualifications

• 1+ years of customer service experience.
• High School Diploma or GED; Bachelor's degree preferred.

Responsibilities

• Answer customer calls and provide issue resolution in a timely manner.
• Perform data entry, assist in account reconciliation, and prepare reports and invoices.
• Process new accounts and orders, ensuring accuracy and completeness.

Skills

Customer service experience

Education

High School Diploma/GED

Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Cintas Corporation in Lafayette, LA seeks a Customer Service Representative to support internal partners and external customers. You will handle calls, perform data entry and account reconciliations, and process new accounts and orders.

Responsibilities include generating reports, following up on issues via outbound calls, and aiding in miscellaneous projects as needed to maintain service excellence.