Customer Service Pro: Inbound/Outbound Support + Accounts

Cintas Corporation; Fresno (CA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) with company match

Paid time off and holidays

Job summary

Cintas Corporation in Fresno, CA is seeking a Customer Service Representative to support internal partners and external customers. The role involves answering calls, resolving issues, data entry, and processing orders and invoices.

Responsibilities include account reconciliation support, preparing reports, and making outbound calls to gather information for issue resolution. This full-time position offers benefits and growth potential.

Qualifications

• 1+ years' customer service experience.
• High School Diploma or GED required; Bachelor's degree preferred.

Responsibilities

• Answer customer calls and provide prompt issue resolution.
• Data entry and account reconciliation support.
• Prepare reports and invoices.
• Process new accounts and orders.
• Make outbound customer calls to obtain information or provide follow-up for issue resolution.
• Assist with miscellaneous projects as needed.

Skills

Customer service

Education

High School Diploma/GED

Bachelor's Degree preferred

Tools

Microsoft Office

Job description

Cintas Corporation in Fresno, CA is seeking a Customer Service Representative to support internal partners and external customers. The role involves answering calls, resolving issues, data entry, and processing orders and invoices.

Responsibilities include account reconciliation support, preparing reports, and making outbound calls to gather information for issue resolution. This full-time position offers benefits and growth potential.