Customer Service Leadership Trainee

Uline; Waukegan (IL); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Bonuses

Paid time off

Tuition assistance

On-site fitness

Job summary

Uline in Kenosha, WI is seeking a Customer Service Management Trainee to develop hands-on leadership and call center management skills while delivering legendary service to customers.

You'll participate in a comprehensive training program, learn to coach a team of representatives, and drive continuous improvement in service processes. This full-time role offers full benefits and growth opportunities within a stable, family-owned company.

Qualifications

• Bachelor's degree required.
• Strong record of customer-focused service and teamwork.
• Prior leadership/management experience is a plus.

Responsibilities

• Master all aspects of customer service management through a training program.
• Manage and develop a team of customer service representatives with clear goals and feedback.
• Review procedures to identify areas for improvement.

Skills

Leadership

Customer service

Team development

Education

Bachelor's degree

Job description

Uline in Kenosha, WI is seeking a Customer Service Management Trainee to develop hands-on leadership and call center management skills while delivering legendary service to customers.

You'll participate in a comprehensive training program, learn to coach a team of representatives, and drive continuous improvement in service processes. This full-time role offers full benefits and growth opportunities within a stable, family-owned company.