Customer Service Specialist – Growth & Financial Solutions

Tower Loan; Waveland (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health and Well-Being Options

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises and Bonuses

Monthly Incentives

Charitable Campaigns

Job summary

Tower Loan is hiring a Customer Service Representative to deliver exceptional customer service, promote financial solutions, and process payments. The role emphasizes cash handling, relationship building, and driving loan production in a fast-paced, on-site office environment.

The position requires a high school diploma or GED, a valid driver’s license, and a reliable vehicle, with a schedule Monday–Friday 8:30 AM–5:30 PM and possible Saturday hours.

Qualifications

• High school diploma or GED is required.
• Preferred experience in cash handling, sales, or customer service.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Balance and secure cash drawers and perform deposits accurately.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or GED

Job description

Tower Loan is hiring a Customer Service Representative to deliver exceptional customer service, promote financial solutions, and process payments. The role emphasizes cash handling, relationship building, and driving loan production in a fast-paced, on-site office environment.

The position requires a high school diploma or GED, a valid driver’s license, and a reliable vehicle, with a schedule Monday–Friday 8:30 AM–5:30 PM and possible Saturday hours.