Customer Service Advocate — Full-Time Growth Path

LoanMax Title Loans; Mission Hills (KS); Presencial; USD 21 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

6 paid holidays

Paid vacation

On-the-job training

Full-time schedule

Career growth

Medical benefits after 91 days

Dental benefits

Vision benefits

Resumo da oferta

LoanMax Title Loans is hiring a Customer Service Representative to assist potential borrowers and current customers with loan products, vehicle evaluations, and payments. You will maintain regular communication on accounts and ensure compliance with company policies.

The role emphasizes in-person and phone support, accurate data entry, and courteous interaction. This full-time position offers growth opportunities and a stable schedule, with benefits beginning after the initial period.

Qualificações

• High school diploma or equivalent required.
• Prior customer service experience preferred but not required.
• Computer and data entry experience preferred but not required.

Responsabilidades

• Provide excellent customer service in person and by phone.
• Explain loan products, terms and payment options clearly.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with policies and laws.

Conhecimentos

Positive attitude

Strong work ethic

Excellent communication

Detail oriented

Organized

Formação académica

High school diploma or equivalent

Ferramentas

Computer literacy

Data entry

Descrição da oferta de emprego

LoanMax Title Loans is hiring a Customer Service Representative to assist potential borrowers and current customers with loan products, vehicle evaluations, and payments. You will maintain regular communication on accounts and ensure compliance with company policies.

The role emphasizes in-person and phone support, accurate data entry, and courteous interaction. This full-time position offers growth opportunities and a stable schedule, with benefits beginning after the initial period.