Customer Service Specialist: Financial Solutions & Growth

Tower Loan; Tupelo (MS); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Health & Dental Insurance

Vision Insurance

Life Insurance

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises & Bonuses

Monthly Incentives

Charitable Campaigns

Job summary

Tower Loan in Tupelo, MS is seeking a Customer Service Representative to be at the heart of our business. You will deliver exceptional service, build relationships, and help customers find the right financial solutions in a fast-paced, people-focused environment.

This full-time role offers competitive pay, performance-based incentives, and a comprehensive benefits package, with training and opportunities to advance.

Qualifications

• High School Diploma or GED required.
• Must have a valid driver’s license and reliable vehicle.
• Preferred: cash handling, sales, or customer service experience.

Responsibilities

• Cultivate strong customer relationships by offering service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Balance and secure cash drawers and accounting activities, including deposits.
• Execute office administrative activities (mail, filing, supplies).
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or GED

Job description

Tower Loan in Tupelo, MS is seeking a Customer Service Representative to be at the heart of our business. You will deliver exceptional service, build relationships, and help customers find the right financial solutions in a fast-paced, people-focused environment.

This full-time role offers competitive pay, performance-based incentives, and a comprehensive benefits package, with training and opportunities to advance.