Customer Service Pro – Growth Path in Finance

Tower Loan; Columbus, Northern (MS, KY); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health and Well-Being Options

Up to 3% 401(k) Match

Paid Time Off

Paid Holidays

Annual Raises and Performance Bonuses

Monthly Incentive

Employee Referral Bonuses

Job summary

Tower Loan in Columbus, MS is hiring a on-site Customer Service Representative. This full-time role supports customers with payments, loan applications, and financial solutions in a fast-paced environment.

Schedule is Monday–Friday 8:30 AM–5:30 PM with potential Saturday hours. Tower Loan offers competitive pay, incentives, and comprehensive benefits to support your career growth and personal well-being.

Qualifications

• High School Diploma or GED required.
• Cash Handling, Sales, or Customer Service experience preferred.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including deposits.
• Execute office administrative activities such as mail, filing, and purchasing supplies.
• Process loan applications and collect payments due.
• Perform other duties as assigned.

Skills

Cash handling

Sales

Customer service

Education

High School Diploma or GED

Job description

Tower Loan in Columbus, MS is hiring a on-site Customer Service Representative. This full-time role supports customers with payments, loan applications, and financial solutions in a fast-paced environment.

Schedule is Monday–Friday 8:30 AM–5:30 PM with potential Saturday hours. Tower Loan offers competitive pay, incentives, and comprehensive benefits to support your career growth and personal well-being.