Customer Service Specialist — Fast-Growth Collision Repair

Crash-Champions-Collision-Repair-Team-1; Kent (WA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions is hiring in Kent, WA for a customer-facing administrative role. You will greet customers, manage calls and emails, and provide clerical support to general managers and service advisors. The position includes handling basic accounting inputs and documentation in a busy collision repair facility.

The company offers comprehensive benefits and competitive pay, with posted min and max hourly rates noted in the listing.

Qualifications

• Interpersonal and customer service skills.
• Analytical and problem-solving skills.
• Multitasking and organizational skills.
• Ability to answer a high volume of calls and/or emails daily.
• Attentiveness and patience.

Responsibilities

• Greet and assist customers and prospective customers in a prompt and professional manner.
• Keep the workspace clean as the first point of contact for customers.
• Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct to the appropriate person or department.
• Provide clerical and administrative support to the General Managers and Service Advisors.
• Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
• Perform other related duties as assigned

Skills

Interpersonal skills

Customer service

Analytical thinking

Multitasking

Phone & email communication

Attention to detail

Job description

Crash Champions is hiring in Kent, WA for a customer-facing administrative role. You will greet customers, manage calls and emails, and provide clerical support to general managers and service advisors. The position includes handling basic accounting inputs and documentation in a busy collision repair facility.

The company offers comprehensive benefits and competitive pay, with posted min and max hourly rates noted in the listing.