Customer Service Specialist - Detail-Oriented, Fast-Paced

MV Transportation; Kent (WA); On-site; USD 38,572 - 38,862; Full time

Benefits offered by this job

Healthcare Benefits

401k and Union pension

Paid time off

Paid holidays

Paid sick leave

$1,000.00 Driver referral bonus

Job summary

MV Transportation in Kent is seeking a Customer Service Representative responsible for various clerical duties such as reconciling drivers manifests and accurate data entry in Trapeze software. The ideal candidate should have strong customer service skills, attention to detail, and the ability to work in a fast-paced environment.

Experience with Microsoft Word and Excel is required. Additionally, bilingual English/Spanish is valuable. Compensation includes a starting pay rate of $28 - $28.21/hour, alongside comprehensive healthcare and retirement benefits.

Qualifications

• Experience with Microsoft Word and Excel.
• Strong customer service skills and attention to detail.
• Must be able to work under pressure and meet deadlines.

Responsibilities

• Reconcile drivers manifests and accurately enter data.
• Take reservations and provide information.
• Assist with application processes and prepare eligibility letters.

Skills

Microsoft Word

Excel

Customer service

Bilingual English/Spanish

Job description

MV Transportation in Kent is seeking a Customer Service Representative responsible for various clerical duties such as reconciling drivers manifests and accurate data entry in Trapeze software. The ideal candidate should have strong customer service skills, attention to detail, and the ability to work in a fast-paced environment.

Experience with Microsoft Word and Excel is required. Additionally, bilingual English/Spanish is valuable. Compensation includes a starting pay rate of $28 - $28.21/hour, alongside comprehensive healthcare and retirement benefits.