Customer Service & Data Entry Specialist

MV Transportation; Naples (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

MV Transportation is looking for a Customer Service Representative based in Naples, Florida. This role involves various clerical duties like reconciling driver manifests and accurately entering data in Trapeze software. An ideal candidate has solid Excel skills, excels in customer support, and can work in a dynamic office environment.

The position demands excellent communication abilities and attention to detail. Customer service experience is required, and bilingual skills in English and Spanish are a plus. MV Transportation promotes an Equal Employment Opportunity policy.

Qualifications

• Experience with Microsoft Word and Excel is required.
• Strong attention to detail and ability to multi-task under pressure.
• Customer service experience is mandatory.

Responsibilities

• Responsible for reconciling driver manifests and data entry.
• Take reservations and provide information to customers.
• Help with the application process and prepare eligibility letters.

Skills

Microsoft Word

Excel

Ten-key Skills

Customer Service

Bilingual English/Spanish

Job description

MV Transportation is looking for a Customer Service Representative based in Naples, Florida. This role involves various clerical duties like reconciling driver manifests and accurately entering data in Trapeze software. An ideal candidate has solid Excel skills, excels in customer support, and can work in a dynamic office environment.

The position demands excellent communication abilities and attention to detail. Customer service experience is required, and bilingual skills in English and Spanish are a plus. MV Transportation promotes an Equal Employment Opportunity policy.