Customer Service Specialist — Dealer Network Support

Tews Company Staffing; Orlando (FL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical and Dental insurance after 30‑

Generous PTO including holidays andvac

Employee discount on equipment

Biannual bonus based on performance

Job summary

Tews Company Staffing in Florida seeks a dedicated customer service representative to support a large dealer network and handle high call volumes. You will communicate professionally, assist with orders, and navigate multiple computer systems.

The role emphasizes customer-first service, sales-acumen, and growth within a friendly, family-owned business setting. Excellent telephone and organizational skills are valued.

Qualifications

• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Experience working with customer support and/or sales.

Responsibilities

• Field a high volume of incoming calls with professional communication.
• Service our 400+ dealer network, handling orders and inquiries.
• Navigate multiple computer systems and software (Excel, Adobe, AS400).

Skills

Customer service

Sales experience

Phone skills

CRM familiarity

Multitasking

Education

High school diploma

Tools

Excel

Adobe

AS400

Job description

Tews Company Staffing in Florida seeks a dedicated customer service representative to support a large dealer network and handle high call volumes. You will communicate professionally, assist with orders, and navigate multiple computer systems.

The role emphasizes customer-first service, sales-acumen, and growth within a friendly, family-owned business setting. Excellent telephone and organizational skills are valued.