Account Support Specialist - Customer Care & Invoicing

Cintas; Morrisville (NC); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Paid Time Off

Job summary

Cintas is seeking a Customer Service Representative in Morrisville, NC to serve internal partners and external customers. Duties include answering calls, resolving issues, data entry, and processing new accounts and orders with occasional projects.

The role may involve outbound calls to gather information and follow up on issues. Strong communication and organizational skills are essential.

Qualifications

• Minimum 1 year of customer service experience.
• High School Diploma or GED; Bachelor's degree preferred.

Responsibilities

• Answer customer calls and resolve issues promptly.
• Data entry, account reconciliation, and invoicing preparation.
• Process new accounts and orders, and support miscellaneous projects.
• Make outbound calls to gather information or follow up on issues.

Skills

Customer service experience

Data entry

Communication skills

Proofreading

Education

High School Diploma/GED

Bachelor's degree preferred

Tools

Microsoft Office

Intranet/Internet

Job description

Cintas is seeking a Customer Service Representative in Morrisville, NC to serve internal partners and external customers. Duties include answering calls, resolving issues, data entry, and processing new accounts and orders with occasional projects.

The role may involve outbound calls to gather information and follow up on issues. Strong communication and organizational skills are essential.