Account & Customer Service Specialist

Cintas Corporation; Morrisville (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

401(k) with Company Match/Profit-Share

Disability, Life and AD&D Insurance

Paid Time Off and Holidays

Skills development and career growth

Job summary

Cintas Corporation in Morrisville, NC is hiring an Account Specialist to deliver exceptional customer service to internal partners and external customers. Responsibilities include answering calls, resolving issues, data entry, and assisting with account reconciliation, reports, and invoicing.

You will also process new accounts and orders with occasional outbound follow-up. The role requires at least 1 year of customer service experience and a High School Diploma/GED; a Bachelor’s degree is

Qualifications

• Minimum 1 year customer service experience.
• High School Diploma/GED; Bachelor's Degree preferred.
• Experience with heavy inbound, outbound and transferring calls; MS Office proficiency; proofreading/editing documents.

Responsibilities

• Answer calls and provide prompt issue resolution.
• Data entry and account reconciliation support.
• Prepare reports and invoices; process new accounts and orders.
• Occasionally make outbound calls to gather information and follow up.

Skills

Customer service

Call handling

Microsoft Office

Editing documents

Education

High School Diploma/GED

Bachelor's degree preferred

Job description

Cintas Corporation in Morrisville, NC is hiring an Account Specialist to deliver exceptional customer service to internal partners and external customers. Responsibilities include answering calls, resolving issues, data entry, and assisting with account reconciliation, reports, and invoicing.

You will also process new accounts and orders with occasional outbound follow-up. The role requires at least 1 year of customer service experience and a High School Diploma/GED; a Bachelor’s degree is