Customer Service Specialist - Counter, Enrollments & Orders

Foster Blue Water Oil LLC; Lapeer (MI); Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k)/Profit-sharing plan with match

Vacation, sick EST, paid holidays, and

Overtime

Medical, dental, and vision coverage

Life insurance

Employee discounts for oil and propane

Christmas Club and other incentives

Resumo da oferta

Foster Blue Water Oil LLC is seeking a focused Customer Service Representative to join our growing team in Lapeer, Michigan. The role is an on-site opportunity at our Lapeer Bulk Plant, with responsibilities including handling enrollments, cancellations, issue resolutions, counter service, order processing, and daily payments and deposits.

The position offers a platform to interact with customers, manage inquiries, and support office operations.

Qualificações

• Two years of Customer Service experience preferred.
• Moderate data entry and computer skills required.
• Effective communication skills, friendly, organized, and professional.

Responsabilidades

• Handle customer calls for enrollments, cancellations, issue resolutions and complaints.
• Assist customers at the counter.
• Process customer orders and postings.
• Post payments daily in the computer system and reconcile daily deposits.
• Filing and scanning documents; greet visitors (customers, USPS, FedEx, UPS).
• Perform other duties as assigned by Director or Office Manager.

Conhecimentos

Customer service

Data entry

Computer skills

Communication

Descrição da oferta de emprego

Foster Blue Water Oil LLC is seeking a focused Customer Service Representative to join our growing team in Lapeer, Michigan. The role is an on-site opportunity at our Lapeer Bulk Plant, with responsibilities including handling enrollments, cancellations, issue resolutions, counter service, order processing, and daily payments and deposits.

The position offers a platform to interact with customers, manage inquiries, and support office operations.