Carsonville - CSR Office

Foster Blue Water Oil LLC; Carsonville (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Vacation & holidays

Medical/dental/vision

Life insurance

Christmas Club

Job summary

Foster Blue Water Oil, LLC seeks a full-time Customer Service Representative at our Carsonville Bulk Plant. The role involves handling customer calls for enrollments, cancellations, and issue resolutions, and assisting customers at the counter.

Responsibilities include processing orders, posting payments, reconciling deposits, filing documents, and greeting visitors such as USPS, FedEx, and UPS. Other duties may be assigned by the Director or Office Manager as needed.

Qualifications

• Two years of Customer Service experience preferred.
• Moderate data entry and computer skills required.
• Effective communication, friendly, organized, and professional behavior.

Responsibilities

• Handle customer calls for enrollments, cancellations, resolutions for issues, and complaints.
• Assist customers at the counter.
• Fill Cylinders (reimbursement for every tank filled).
• Process customer orders.
• Post payments daily in the computer system.
• Reconcile daily deposits.
• File and scan documents.
• Greet visitors (customers, USPS, FedEx, UPS).
• If needed, other duties as assigned by the Director or Office Manager.

Skills

Data entry

Computer skills

Effective communication

Job description

Customer Service Representative

Foster Blue Water Oil, LLC seeks a full-time Customer Service Representative at our Carsonville Bulk Plant.

Position Duties and Responsibilities:

• Professionalism with handling customer calls for enrollments, cancellations, resolutions for issues, and complaints.
• Assist customers at the counter.
• Fill Cylinders (reimbursement for every tank filled)
• Processing customer orders.
• Posting payments daily in the computer system.
• Reconciling daily deposits.
• Filing and scanning documents.
• Greet visitors (customers, USPS, FedEx, UPS).
• If needed, other duties as assigned by the Director or Office Manager.

Benefits Offered:

• Pay is determined by experience, along with market competition.
• Employee discounts for oil and propane.
• 401(k)/Profit-sharing plan (including employer match) with full access to a team of investment professionals.
• Vacation, sick EST, paid holidays, and overtime.
• Medical, dental, and vision coverage plans. Life insurance.
• Christmas Club (including employer match) and other company perks and incentives.

Position Qualifications:

• Two years of Customer Service experience preferred.
• Moderate data entry and computer skills required.
• Effective communication skills, friendly, organized, and professional.