Customer Success & Order Fulfillment Specialist

Foster, LLC.; Putnam (CT); On-site; USD 40,000 - 60,000; Full time

Job summary

Foster, LLC. in Putnam, CT is seeking a detail-oriented Customer Order Administrator to manage orders from receipt to shipment, verify pricing, and coordinate with suppliers and customers to meet deadlines.

The role requires strong PC skills, experience with MS Office and ERP/MRP systems, and the ability to communicate clearly, resolve issues quickly, and maintain accurate order records.

Qualifications

• Associates degree or HS diploma with 1–3 years related experience.
• Strong PC skills and business software experience.
• Ability to read and interpret documents including safety rules and procedures.
• Excellent written and verbal communication, and problem-solving abilities.

Responsibilities

• Manage customer order requirements from receipt of order through shipment.
• Receive orders and verify prices, specifications, and terms.
• Request ETAs for customer-supplied components when needed.
• Contact customers for clarification on purchase orders.
• Process orders by reviewing data for deficiencies and entering into the system.
• Enter work orders and verify raw material availability.

Skills

PC proficiency

MS Office

Customer service

Communication skills

Education

Associate’s degree or high school diploma with 1–3 years related experience

Job description

Foster, LLC. in Putnam, CT is seeking a detail-oriented Customer Order Administrator to manage orders from receipt to shipment, verify pricing, and coordinate with suppliers and customers to meet deadlines.

The role requires strong PC skills, experience with MS Office and ERP/MRP systems, and the ability to communicate clearly, resolve issues quickly, and maintain accurate order records.