Customer Care & Office Admin Specialist

Crash Champions; Chula Vista (CA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (Cash From Crash)

5 Paid Holidays

Job summary

Crash Champions in California is actively seeking a front-line administrator to greet customers, manage calls and emails, and support service managers. The role emphasizes friendly customer service, accurate data entry, and efficient clerical tasks within a fast-paced collision repair environment.

Posting notes indicate compensation details and a comprehensive benefits package. The candidate will contribute to smooth shop operations and positive customer experiences at our Chula Vista location.

Qualifications

• Interpersonal and customer service skills are required.
• Analytical and problem-solving abilities are valued.
• Strong multitasking and organizational capability.
• Ability to handle high-volume calls and emails daily.
• Attention to detail and patience in a fast-paced environment.

Responsibilities

• Greet and assist customers and prospects promptly and professionally.
• Keep the workspace clean as the first point of contact.
• Manage incoming calls, walk-ins, and written correspondence.
• Provide clerical support to General Managers and Service Advisors.
• Handle receivables/payables and enter data into accounting systems.
• Balance month-end statements and perform related duties.

Skills

Interpersonal skills

Customer service

Analytical thinking

Multitasking

Phone and email handling

Attentiveness

Job description

Crash Champions in California is actively seeking a front-line administrator to greet customers, manage calls and emails, and support service managers. The role emphasizes friendly customer service, accurate data entry, and efficient clerical tasks within a fast-paced collision repair environment.

Posting notes indicate compensation details and a comprehensive benefits package. The candidate will contribute to smooth shop operations and positive customer experiences at our Chula Vista location.