Customer Experience & Admin Specialist — Collision Repair

Crash Champions; Renton (WA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions in Renton, WA is hiring for a front desk/administrative associate. You will greet customers, handle calls, and direct inquiries while providing clerical support to the General Managers and Service Advisors. You will also assist with receivables and month-end tasks.

This on-site role requires strong customer service, organizational skills, and the ability to manage multiple tasks in a fast-paced collision repair environment.

Qualifications

• Interpersonal and customer service skills are required.
• Analytical and problem-solving abilities are important.
• Multitasking and organizational skills are needed.

Responsibilities

• Greet and assist customers promptly and professionally.
• Manage incoming calls, walk-ins, and correspondence and direct to the right person.
• Provide clerical support to General Managers and Service Advisors.
• Handle receivables/payables and balance month-end statements.
• Perform other related duties as assigned.

Skills

Interpersonal skills

Customer service

Analytical skills

Problem solving

Multitasking

Organizational skills

Communication efficiency

Job description

Crash Champions in Renton, WA is hiring for a front desk/administrative associate. You will greet customers, handle calls, and direct inquiries while providing clerical support to the General Managers and Service Advisors. You will also assist with receivables and month-end tasks.

This on-site role requires strong customer service, organizational skills, and the ability to manage multiple tasks in a fast-paced collision repair environment.