Customer Service & Admin Specialist — Collision Center

Crash Champions; Longwood (FL); On-site; USD 19,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (Cash From Crash)

5 Paid Holidays

Job summary

Crash Champions in Florida is seeking an office administrator to greet customers, manage high volumes of calls and walk-in inquiries, and direct matters to the appropriate team. You will provide clerical support to the General Managers and Service Advisors, ensuring accurate data entry into accounting systems and balance month-end statements.

This role requires strong organizational skills, excellent customer service, and the ability to multitask across departments to maintain a professional

Qualifications

• Interpersonal and customer service skills.
• Analytical and problem-solving skills.
• Multitasking and organizational skills.
• Ability to answer a high volume of calls and/or emails daily.
• Attentiveness and patience.

Responsibilities

• Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
• Clean workspace, this is the first point of contact our customers have with our facility.
• Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
• Provide clerical and administrative support to the General Managers and Service Advisors.
• Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
• Perform other related duties as assigned

Skills

Interpersonal skills

Analytical thinking

Multitasking

Phone handling

Email handling

Customer service

Job description

Crash Champions in Florida is seeking an office administrator to greet customers, manage high volumes of calls and walk-in inquiries, and direct matters to the appropriate team. You will provide clerical support to the General Managers and Service Advisors, ensuring accurate data entry into accounting systems and balance month-end statements.

This role requires strong organizational skills, excellent customer service, and the ability to multitask across departments to maintain a professional