Customer Service Specialist - Building Supplies & Insulation

Specialty Distribution Group LLC; Spokane (WA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401(k) Matching

Paid Holiday & PTO

HSA employer contribution

Life & Disability Insurance

Employee Assistance Program

Job summary

Service Partners is seeking a customer-service oriented team member to be the branch's key contact, handling order support and product information for customers.

You will collaborate with Outside Sales Reps, Production, Inside Sales, Credit and Delivery to fulfill orders, maintain strong customer rapport, and deliver world-class service while learning new computer systems.

The role requires basic math, good communication, and a positive, proactive attitude in a fast-paced environment.

Qualifications

• Minimum age 18.
• 1–2 years in customer service.
• Valid driver's license.
• Excellent communication skills (verbal and written).
• Ability to perform basic math calculations.
• Willingness to learn new computer systems.

Responsibilities

• Serve as the key customer contact for the branch, providing order support and product information.
• Collaborate with Outside Sales Reps, Production Personnel, Inside Sales, Credit and Delivery to support order fulfillment.
• Maintain a positive rapport with customers and provide world-class service.
• Process and review dealer orders and system generated acknowledgements.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Math basics

Driver's license

Learning new systems

Job description

Service Partners is seeking a customer-service oriented team member to be the branch's key contact, handling order support and product information for customers.

You will collaborate with Outside Sales Reps, Production, Inside Sales, Credit and Delivery to fulfill orders, maintain strong customer rapport, and deliver world-class service while learning new computer systems.

The role requires basic math, good communication, and a positive, proactive attitude in a fast-paced environment.