Customer Service Specialist — Building Materials

Service Partners; Puyallup (WA); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental and Vision

401(k) Matching

Paid Holidays and PTO

Tuition Reimbursement

Job summary

Service Partners is seeking a customer-focused team member to act as the key contact for our branch, handling order support and product information for customers. You will collaborate with Outside Sales Reps, Production Personnel, Inside Sales, Credit and Delivery to ensure timely order fulfillment.

Aiming to provide world-class service, you will use strong communication and basic math to review dealer orders and respond to requests.

Qualifications

• 18+ years of age.
• If operating a vehicle for company purposes, a valid driver's license is required.
• 1-2 years of experience in a customer service role.
• Ability to perform basic math calculations.
• Personable, enthusiastic and engaging personality.
• Excellent communication skills, both verbal and written.

Responsibilities

• Serve as the key customer contact for our branch, providing order support and product information for our customers.
• Work closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.
• Maintain a positive rapport with customers and provide world class service.
• Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.
• Any other duty, task, or responsibilities as assigned.

Skills

Customer service

Communication skills

Computer skills

Basic math

Positive attitude

Job description

Service Partners is seeking a customer-focused team member to act as the key contact for our branch, handling order support and product information for customers. You will collaborate with Outside Sales Reps, Production Personnel, Inside Sales, Credit and Delivery to ensure timely order fulfillment.

Aiming to provide world-class service, you will use strong communication and basic math to review dealer orders and respond to requests.