Customer Service Specialist – Building Materials

Gypsum Management and Supply; New York (NY); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability & Life Insurance

Wellness Benefits

401(k) Retirement Plan

Employee Stock Purchase Program

Paid Holidays & Vacation Days

Professional Growth Opportunities

Development & Training Programs

Job summary

SRS Distribution Inc. in Maspeth, NY, is seeking a Customer Service Representative to deliver exceptional service to customers and employees in a fast-paced setting. Training on building materials for the drywall industry will be provided.

The role requires strong communication skills, bilingual ability preferred, and proficiency with order-entry systems. This on-site position offers benefits and opportunities for growth within a national distributor network.

Qualifications

• High school diploma or GED.
• Ability to self-manage and interact with the public.
• Strong organizational skills and attention to detail.
• Bilingual preferred.
• Strong computer skills.
• Communicate professionally, both verbally and in writing.

Responsibilities

• Provide professional phone, face-to-face, and written customer communications.
• Greet customers and determine problems, orders, or reasons for calling.
• Identify when to route questions to sales staff.
• Take orders at the sales counter and over the phone.
• Use company computer systems for order entry.
• Complete sales orders and tender cash sales.
• Develop product knowledge to assist customers.
• Maintain a clean and properly stocked showroom.

Skills

Customer service

Self-management

Public interaction

Organization skills

Bilingual

Computer skills

Communication skills

Education

High school diploma or GED

Tools

Order entry software

Job description

SRS Distribution Inc. in Maspeth, NY, is seeking a Customer Service Representative to deliver exceptional service to customers and employees in a fast-paced setting. Training on building materials for the drywall industry will be provided.

The role requires strong communication skills, bilingual ability preferred, and proficiency with order-entry systems. This on-site position offers benefits and opportunities for growth within a national distributor network.