Customer Service & Sales Associate — Building Materials

SRS Distribution Inc.; New York (NY); On-site; USD 2,921,000 - 3,664,000; Full time

Benefits offered by this job

401(k) with company match

Medical/Dental/Vision

Paid time off

Employee Stock Purchase Plan

Job summary

SRS Distribution Inc. in Maspeth, NY is seeking a Customer Service Representative to deliver professional phone, face-to-face, and written communications, greet customers, and route questions to sales staff. You will take orders at the counter and over the phone, and use order-entry systems.

Maintain a clean showroom, develop product knowledge of building materials for the drywall industry, and support the sales team in a fast-paced environment.

Qualifications

• High school diploma or GED or equivalent.
• Ability to self-manage and interact with the public.
• Bilingual preferred.

Responsibilities

• Provide professional phone, face-to-face, and written customer communications.
• Greet customers and determine problems, orders, or reasons for calling.
• Take orders at the sales counter and over the phone.
• Use company computer systems for order entry.
• Complete sales orders and tender cash sales.
• Develop product knowledge to assist customers.
• Maintain a clean and properly stocked showroom.

Skills

Customer service

Bilingual

Written communication

Education

High school diploma or GED

Tools

Order entry systems

Job description

SRS Distribution Inc. in Maspeth, NY is seeking a Customer Service Representative to deliver professional phone, face-to-face, and written communications, greet customers, and route questions to sales staff. You will take orders at the counter and over the phone, and use order-entry systems.

Maintain a clean showroom, develop product knowledge of building materials for the drywall industry, and support the sales team in a fast-paced environment.