Customer Service Specialist - Building Materials & Showroom

Cowtown Materials, Inc; Anaheim (CA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Wellness Benefits

401(k)

Employee Stock Purchase Program

Paid Holidays

Paid Vacation

Professional Growth Opportunities

Training Programs

Job summary

SRS Distribution Inc. in Anaheim, CA is seeking a Customer Service Representative to deliver professional phone, face-to-face, and written communications while greeting customers and routing questions to sales.

You will take orders, enter data into company systems, and maintain a stocked showroom, with training on drywall materials provided. The role emphasizes self-management, strong organizational skills, and clear written and verbal communication.

Qualifications

• High school diploma or GED required.
• Ability to self-manage and interact comfortably with the public.
• Strong organizational skills and attention to detail.
• Bilingual preferred.
• Strong computer skills.
• Communicate professionally, both verbally and in writing.

Responsibilities

• Provide professional phone, face-to-face, and written customer communications.
• Greet customers and determine problems, orders, or reasons for calling.
• Identify when to route questions to sales staff.
• Take orders at the sales counter and over the phone.
• Use company computer systems for order entry.
• Complete sales orders and tender cash sales.
• Develop product knowledge to assist customers.
• Maintain a clean and properly stocked showroom.

Skills

High school diploma or GED

Self-management

Public interaction

Organizational skills

Bilingual preferred

Computer skills

Verbal and written communication

Education

High school diploma or GED

Job description

SRS Distribution Inc. in Anaheim, CA is seeking a Customer Service Representative to deliver professional phone, face-to-face, and written communications while greeting customers and routing questions to sales.

You will take orders, enter data into company systems, and maintain a stocked showroom, with training on drywall materials provided. The role emphasizes self-management, strong organizational skills, and clear written and verbal communication.