Building Materials Showroom Customer Specialist

Gypsum Management and Supply; Riverside (CA); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Retirement Plan

Paid Holidays & Vacation

Job summary

SRS Distribution is seeking a customer service representative for the Perris, CA area to deliver exceptional service to customers and staff in a fast-paced setting. Training on building materials for drywall will be provided to ensure accurate product knowledge and confident problem-solving.

The role emphasizes professional communication, effective multitasking, and careful maintenance of showroom presentation within an office environment.

Qualifications

• High school diploma or GED.
• Ability to self-manage and interact comfortably with the public.
• Strong organizational skills and attention to detail.
• Bilingual preferred.
• Strong computer skills.
• Communicate professionally, both verbally and in writing.

Responsibilities

• Provide professional phone, face-to-face, and written customer communications.
• Greet customers and determine problems, orders, or reasons for calling.
• Identify when to route questions to sales staff.
• Take orders at the sales counter and over the phone.
• Use company computer systems for order entry.
• Complete sales orders and tender cash sales.
• Develop product knowledge to assist customers.
• Maintain a clean and properly stocked showroom.

Skills

Bilingual

Strong computer skills

Verbal & written communication

Organizational skills

Problem solving

Education

High school diploma or GED

Job description

SRS Distribution is seeking a customer service representative for the Perris, CA area to deliver exceptional service to customers and staff in a fast-paced setting. Training on building materials for drywall will be provided to ensure accurate product knowledge and confident problem-solving.

The role emphasizes professional communication, effective multitasking, and careful maintenance of showroom presentation within an office environment.