Customer Service Specialist: Auto Collision Admin

Gerber Collision & Glass; Wahiawa (HI); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Annual PTO

Paid parental leave

Medical, dental & vision insurance

401(k) retirement plan with company 2-

Job summary

Gerber Collision & Glass is seeking a Customer Service Representative to deliver exceptional client experiences. You will schedule repairs, coordinate with insurance, and manage documentation across CCC One and ARMS for a smooth workflow.

The role emphasizes accurate communication, rental coordination, and attention to detail in a fast-paced auto body environment. A valid driver’s license is required.

Qualifications

• High school diploma or GED required.
• Strong multitasking and attention to detail.

Responsibilities

• Schedule appointments for vehicle repair using CCC One and proper scripting.

Skills

Multitasking

Attention to detail

Oral communication

Written communication

Sales drive

Customer service

Office skills

Driver's license

Education

High School Diploma or GED

Tools

CCC One

ARMS

Microsoft Office

Job description

Gerber Collision & Glass is seeking a Customer Service Representative to deliver exceptional client experiences. You will schedule repairs, coordinate with insurance, and manage documentation across CCC One and ARMS for a smooth workflow.

The role emphasizes accurate communication, rental coordination, and attention to detail in a fast-paced auto body environment. A valid driver’s license is required.